A busy few weeks for the Verteda team
It’s been a busy few weeks, especially as we gear up for awards and exhibition season across the stadium and hospitality sectors.
In case you haven’t seen it, we’re at the Stadium Business Summit on the 12th and 13th June, held at the Emirates Old Trafford in Manchester. It’s always a great event and chance to catch up with our clients and partners from across the Stadia sector.
On the topic of stadia, last week we were at the Stadium Events and Hospitality Awards in Brighton (picture above), which we also had the honour of sponsoring. I had the privilege in presenting The Overall Matchday Hospitality Awards, with both Newcastle Falcons and Hull City Tigers winning in the small and medium categories respectively. Congratulations however to Manchester City Football Club for winning the Large Stadium Award. Many of our clients were successful on the night, and we had a great time catching up. I don’t want to say what time I got back to my hotel room that night (or morning) but I certainly needed a few extra coffees the next day!
And to top it off, this week I’m excited to be involved with the team from Worldpay, learning and hearing more about how the payment sector continues to innovate.
Over the last few weeks I’ve been in Manchester, Bristol, London and the Midlands meeting with clients, and we also visited a major global technology brand to discuss the potential for some joint thought leadership activities across the stadium sector, around smart stadiums and future innovation within large venues. More details to follow as the project develops.
In terms of conversations with customers, we’ve been discussing trends around fraud prevention in the sector, using technology to reduce the opportunity for fraud to occur, cashless stadiums, and how to continue leveraging tech to make stadium operations more efficient.
In the wider hospitality sector, I’ve been reading a lot about the uncertainty in the restaurant industry as the Carluccio chain announces it is closing 30 restaurants after pre-tax profits fell by 81% in 2016.
There is more and more uncertainty on the high-street around larger chain restaurants, with many closing up and down the country due to rising costs, including higher labour costs. London is becoming even more saturated as an industry and perhaps regional locations will fare better than the Capital.
One of the conversations we are having currently with clients is how technology can reduce wasted labour costs so that you’re making the most efficient use of your staff time when they are working for you, and not bringing employees in on quieter days by relying on intuitive analytics to give you an accurate view of the resourcing you actually need. But it goes beyond just improving labour costs and efficiencies, we can support driving greater efficiencies across the entire operations, from onboarding staff, through to payment processes and operational management, through to improving the customer experience.
Next week, we’ll also be releasing some exciting news about our overseas expansion. Verteda already supports customers across the globe, with clients in America, UK, Europe, the Middle East and Australia, but we’ll be releasing some extra info about bolstering our operations in new locations. More to come next week…
Right now, we’re gearing up for next week’s exciting Stadium Business Summit – look forward to catching up soon!
Find out more about Verteda: http://verteda.com