Every fan coming to your venue for an event goes on a journey while they are with you – engaging with different parts of your venue, process and business, all in one visit.
How can you segment your fan’s journey through an event, and improve the process at each step? We’ve highlighted some of the critical areas along the fan journey where we’re supporting customers with enhancing the experience and improving efficiencies and revenues for venues.
Verteda is pleased to announce it will be exhibiting at The Restaurant Show 2018, showcasing how restaurants and hospitality venues can reduce costs, increase efficiencies and drive profitability through its technology and software platforms.
Verteda, technology leaders in the leisure and hospitality sectors, will be continuing their busy 2018 events schedule with a presence at the Holiday Park and Resort Innovation show at the NEC in Birmingham. Showcasing their solutions to the leisure and hospitality sector, the Verteda team will be talking to customers at the event about how to gain better business insights with data analytics and business intelligence solutions, for one single customer view of your guests and attendees across all data streams. Combined with their experience in delivering loyalty and membership solutions for leisure clients across the globe, Verteda will be demonstrating how their customers have achieved success and return on investment through smart data insights and harnessing technology to drive operational efficiencies across their businesses.
As we become more digitally-driven, with events and hospitality operations taking place within software tools and online, we can end up adding more complexity to the process of managing events if these applications aren’t integrated properly.
In the sports and hospitality sector, data floods in from every source: ticketing, payment systems, food and beverage, loyalty and membership programmes, merchandise stores, online marketing tools and access control systems. Stadiums and venues have a general idea of fan behaviour, but do they have a single customer view that unites all of these disparate databases together?
Cashless isn’t going away – despite the industry talking about it for a number of years now, we’re still not at a point where the majority of retailers and stadiums have embraced cashless payment systems. In fact, we are nowhere near the halfway point.
Warrington, Cheshire, UK – 17th July 2018 – Following our announcement in March 2018 of Verteda’s agreement with Arena Racing Company to supply POS terminals, event day management software and Qjacker, our pre-order solution, to their 16 racecourses across the country, Verteda will be supporting Arena Racing Company as they embark on a busy summer events schedule.
